Warner Bros. is to reimburse Kickstarter backers of the Veronica Mars movie who were unable to satisfactorily download their copy of the finished film. The big-screen revival of the cult favourite television series broke all records on Kickstarter, making $5.7 million. The studio said they would provide full refunds after fans who paid $35 or more for a “digital version of the movie” took to Kickstarter to complain that they were yet to receive said copy.
In a statement made by Warner Bros., it was announced that, “the vast majority of Veronica Mars backers who attempted to redeem their code had a successful experience. A communication was sent to all backers yesterday from Rob Thomas telling them to get in touch with Veronica Mars technical support if they were experiencing problems.”
Veronica Mars is out now, with Rob Thomas directing a cast that includes series stars Kristen Bell, Jason Dohring, Chris Lowell, Ryan Hansen, Krysten Ritter, Percy Daggs III, Tina Majorino, Francis Capra, Ken Marino, and Enrico Colantoni.
Originally published March 19, 2014. Updated April 11, 2018.